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Hello I am Jihee Jennifer,

a UX Designer & Strategist.

I create meaningful user experiences across diverse platforms—
grounded in research, built through strategy, and delivered with care.

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My expertise spans
a range of disciplines

I focus on designing intuitive interactions and visually clear communication that enhance how people experience technology—turning complexity into clarity and delivering real product impact.

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User Research &
Usability Testing

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Design Systems &

Rapid Prototyping

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User Experience for
Products/Services

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Intuitive
Interaction

PORTFOLIO
EXPERIENCEO

Experience

UX Product Designer   
Samsung Research America   May 2017 ~ Sep 2023 ( 6 yrs 5 mos )
 

  • Defined UX strategy, system-level UX, and interaction flows for a wide range of B2C products—including Android-based mobile, wearables, IoT devices, smart appliances—through user research, surveys, usability testing, and cross-functional collaboration to align vision and execution.
     

  • Delivered high-fidelity prototypes that validate product concepts and accelerate decision-making,
    directly supporting product feasibility assessments and reducing early-stage development risk.
     

  • Filed nine patents, one as primary inventor of the 'Emotion-aware Reactive Interface',
    demonstrating emotion-responsive UX



     

UX Design Researcher (Computer Vision)   
Samsung Research America   Nov. 2015 ~ April 2017 ( 1 yr 6 mos )
 

  • Led UX strategy for multiple computer vision-based AR products by defining use cases and scenarios that aligned user needs with technical constraints in AR/MR applications.
     

  • Contributed to the development of Samsung Bixby Vision through delivering UX frameworks and interactive prototypes.



     

UX Project/Program Manager   
Samsung Research America   May 2014 ~ Oct 2015 ( 1 yr 8 mos )
 

  • Supported operations and strategic planning for across multiple UX labs by aligning functional initiatives with
    executive priorities and business goals.
     

  • Provided key performance reporting and insights to VP-level stakeholders, helping streamline workflows, optimize resources, and improve team efficiency (CSPO certified).



     

UI/UX Designer (Video Game & Community Platform) 
Arc Games   Feb 2012 ~ Dec 2013 ( 1 yr 11 mos )
 

  • Designed multiple branded game titles and built a scalable UI and a design system for mobile and desktop applications through user research and journey mapping to streamline engagement and optimize interactions.
     

  • Delivered a strengthened visual consistency across game IPs, enhanced user retention, and ensured on-time launches.



     

UI Designer (Web Game & Community Platform)

Gala-Net, Inc.   May 2007 ~ Dec 2011 ( 4 yr 8mo )

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  • Defined visual design strategy, established a scalable UI system, and designed multiple game titles for MMO web game portals.

  • Delivered an improved design efficiency and boosted in-game purchases through optimized UX and A/B testing.



     

Web Designer (Search Portal)

Nowcom Co., Ltd.   Aug. 2000 ~ Dec 2002 ( 2 yr 5 mo )

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  • Designed and launched core components of a high-traffic web search portal, with streamlined UI and consistent user flows.

  • Delivered a social-featured web portal that boosted user engagement, retention, and overall experience.

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Web & Visual Designer

iChurch   Jan 2006 ~ Dec 2008 ( 3 yr )
 

  • Built a website and print-related materials for weekly services, operational collateral, and promotional resources.



     

Brand Visual Designer (Owner & Marketing)
Sandpress   2003 ~ 2005 ( 2 yr )
 

  • Created marketing campaigns, including digital, media, retail, and print.

  • Delivered brand strategy and seasonal direction into the product's identity, industry trends, and promotional materials. 



     

Visual Designer (Product Marketing)
Better Health Lab   1999 ~ Jan. 2000 ( 1 yr )
 

  • Created marketing campaigns, including digital, media, retail, and print.

  • Delivered brand strategy and seasonal direction into the product's identity, industry trends, and promotional materials. 


     

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